Shipping & Delivery

As an event management platform, most of our services are delivered digitally:

• Event tickets and passes are delivered electronically via email
• Confirmation emails are sent immediately after purchase
• Access to event materials is provided through your account dashboard
• QR codes for entry are available in the mobile app

For events that include physical items (merchandise, welcome kits, etc.):

For international events and shipments:

• Additional shipping costs may apply based on destination
• Customs duties and taxes are the responsibility of the recipient
• Delivery times may be extended due to customs processing
• Tracking is provided for all international shipments